Question

Customer Process Manager (CPM) Release Documentation

Is CPM still supported? What product release documentation is it housed under?

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Correct Answer
November 4, 2019 - 4:23pm

Hi,

CPM (Customer Process Manager) is now known as Pega Customer Service (PegaCS).  You can find the related release documentation here:

https://community.pega.com/knowledgebase/products/customer-service

Hope this helps!

-Kurt

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Pega
November 4, 2019 - 4:23pm

Hi,

CPM (Customer Process Manager) is now known as Pega Customer Service (PegaCS).  You can find the related release documentation here:

https://community.pega.com/knowledgebase/products/customer-service

Hope this helps!

-Kurt