Question

Conversion to PDF from Emails

We have a requirements with a client which requires us to convert the uploaded file (mostly a .msg file).

The current ConvertAttachmenttoPDF specifically checks if the file has *.doc. Can we use it for email messages as well?

A quick answer is really appreciated.

***Edited by Moderator: Lochan to update platform capability tags***

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Pega
August 9, 2019 - 1:33am

Hi,

The HTML rule "ActionConvertAttachmentToPDF" has been coded to accept DOC/DOCX file.

Since this is not a final rule, you can try editing this rule to accept "EML" file extensions.

Thanks

Pega
August 9, 2019 - 3:03am

Hi Anusheel,

Step 10 of ConvertAttachmentToPDF activity contains a java code.It verifies for".doc" file and then convert it to pdf.You may have to modify this step for .msg.Please find the screenshot attached.

Thanks,
Abhinav

November 11, 2019 - 5:20am

Did the above solution worked ?