Question

Configuring a email account

Hi,all.

I'm on implementation of Pega Marketing following the instructions in the "Pega Marketing Implementation Guide 8.2".

I proceed the step of "Configuring email accounts".

I'm configuring email account of Pega Marketing by using SMTP server which require no authentication.

But when configuring email account ,it’s necessary to enter password.

In this case,what value I should enter at password field ??

In addition my pega marketing server can't connect to the internet,and so I can't connect to mail service on internet.

In this case,It's necessary to configure email account (ex.gmail) and password??

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October 6, 2019 - 8:08pm

Please help me!!

October 7, 2019 - 11:46am

If your Pega Marketing server doesn't have access to a mail service, I'm not sure it makes sense to spend any time configuring an email account? Though it sounds like you may be saying you can connect to one internally, but it doesn't have a password and a wizard is requiring you to provide a password.

I believe the Email Account rule itself doesn't have a hard requirement for a password, so perhaps you could just create an Email Account outside the wizard, then just pick it from the wizard screen?

October 7, 2019 - 10:10pm
Response to NickLoving_GCS

Thank you for reply NickLoving_GCS.
But I'm sorry ,I cannot understand following.
What does it mean that If your Pega Marketing server doesn't have access to a mail service, I'm not sure it makes sense to spend any time configuring an email account??

>perhaps you could just create an Email Account outside the wizard, then just pick it from the wizard screen?

Now  There is enviroment of My Pega Markeitng on AWS.
That's because I can't connect to the internet,and so I can't connect to mail service on internet.