Question

Communication History

Hi.
I'm trying to create record to PegaMKT-Data-CommunicationHistory to use Modeled Analysis.

Now I can't enter value at interaction id.
I'm told to me that what value is correct??

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October 10, 2019 - 2:00am

Please help me..

Pega
October 14, 2019 - 2:14am

Hello,

As per screen shared, it is requesting for the primary key, while configuring the interaction history we need select at-least one column as the primary key.

Try configuring at least one column as primary key to overcome this issue.

October 14, 2019 - 8:47pm
Response to br001

I know It's necessary to configure  a column as primary key.

Now Issue is that when I enter 1000 to a column of Interacton ID which is integer,error message appear.
I want to know why error message appear??

 

Pega
October 15, 2019 - 12:32am

Hi,

I think you have configured Datatype, with Wrong column or with data type for the column.

Below is the screen short, where I have created two columns for the datatype, where one is Integer and other is Word.

One entering the data to integer it shows 1,000 formats, kindly validate the data type of the column to be sure.