Question

Cobrowsing - Support scrolling to and from a tablet

I initially opened a Support Request, but it was suggested that this is better entered as a feature request through the Pega Support Community:

We recently had an issue reported by our users, where the person joining a cobrowse session on an iPad could not see page scrolling from the person who initiated the cobrowse session. This was true whether the joiner was using Chrome or Safari. I do not recall this being an issue in the past. Additionally, our application is supported on desktop and mobile. It would be great for Pega Cobrowse to properly support a mobile experience.

Thanks!

***Edited by Moderator Marissa to update SR Details***

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August 6, 2019 - 3:06pm

Thank you for your recent feedback! I've entered your enhancement in our internal system and updated your post with the FDBK ID. You can take that ID to your Account Executive for next steps.

Thanks!

Marissa | Community Moderator | Pegasystems Inc.