Cloning of Pega OOTB SLA Agents
Greetings. I am on v 7.3.1, due to high volume of SLA items in queue in Production, i would like to clone the Pega OOTB SLA agent, i was told in 7.3.1, this has been fixed, can anyone please share some suggestion on this?
***Moderator Edit-Vidyaranjan: Updated Platform Capability***
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