Question

On click of a Link in Email -- Should navigate to My Work tab

Hi Team,

I have a requirement as below.

1. An HTML link will be provided in the email, and will be sending this to some X person.

2. Upon clicking the Link in email, the X person's 'My Work' tab has to be opened.

Note: SSO is enabled

Appreciate your thoughts and solution.

***Edited by Moderator Marissa to update platform capability tags****

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January 11, 2019 - 3:54am

Hi

I've not configured this myself but I believe you'll need to look at Customizing Direct Web Access

Some articles here : - 

https://community.pega.com/knowledgebase/articles/how-customize-directed-web-access

https://community.pega.com/knowledgebase/articles/how-implement-directed-web-access

January 12, 2019 - 9:32pm

Above requirement is to access "My Work" tab, whereas the links provided related to DWA are intended for specific assignment action.  DWA allows for a single action on any external assignment, but how can we provide access to "My Work" tab.