Question

Chart Type not supported

Hi,

We are using Pega 8.2.1 version where we are getting error "Chart Type not supported " while using chart type v6 in report definition as shown in the attached screenshot. However when we use char type v5, it works.

Similar behavior was also observed in Pega 7.3.1 version.

***Edited by Moderator: Lochan to update platform capability tags***

Correct Answer
December 20, 2019 - 2:52pm

The only reference I can find to this message is in the following support article:

https://community.pega.com/support/support-articles/chart-type-not-supported-message-displays-ui-gallery

If the root cause mentioned here (custom fusioncharts.js binary present) is not the case in your scenario, then you should submit an SR.

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December 9, 2019 - 6:53am

Hi,

Any update on this?

December 10, 2019 - 11:43am

Update - We are not able to display chart in a section regardless of what chart type we use. The problem has started after upgrading pega from 7.2.2 to 8.3.1. Please refer to the attachment for more details

Pega
December 20, 2019 - 2:52pm

The only reference I can find to this message is in the following support article:

https://community.pega.com/support/support-articles/chart-type-not-supported-message-displays-ui-gallery

If the root cause mentioned here (custom fusioncharts.js binary present) is not the case in your scenario, then you should submit an SR.

December 23, 2019 - 3:50am
Response to RonLee_GCS

yes, you are correct! there was a custom fustionchart.js rule which was causing the problem. Removing that has helped us in resolving the issue.