Character codeset defaults to 819 in Connect-MQ while writing the messages in IBM MQ

We are facing an issue when writing a message in Swedish characters in IBM MQ via Connect-MQ rule. The char set is specified as 1208 for UTF-8 format in the request header but still it defaults to 819 and few swedish characters are displayed as symbols.

When the message is written directly in MQ explorer then it displays properly but when we write it in PEGA then there is some encoding issue.

If someone has faced any similar issues regarding encoding in connect MQ rule then please let me know how did you resolve it.

Many Thanks


***Moderator Edit-Vidyaranjan: Updated SR details***

Group Tags

Correct Answer
February 19, 2019 - 3:34pm


I got a HFix from PEGA which you can apply as well. Apply HFix-49922.




Keep up to date on this post and subscribe to comments

December 4, 2018 - 2:14pm

Its PEGA 7.2.2 with CRM 7.2.2

February 18, 2019 - 8:22pm
Response to NileshV1

Hi Nilesh , We are in the process of upgrading from 7.1.7 to 7.4 and we ran in to same issue. We have similar issue where encoding is defaulting to 819. Or if we set  encoding to some # like 123 ..then when we browse the message we are able to notice that Pega just adds it as 123 without any validation for encoding ..  What is the resolution in your case if you have one ? , Did the hot fix install help ? , We are awaiting SR response on ours .. and we think we may get a hot fix or a DSS value.

Please update latest on your end..

February 19, 2019 - 3:34pm
Response to PARAVAMU


I got a HFix from PEGA which you can apply as well. Apply HFix-49922.



December 19, 2018 - 12:35am

This issue is still not resolved. Any help on this is highly appreciated.

January 25, 2019 - 10:10am

Hi Nilesh,

You may have to test with the fix HFIX-49922. Please raise a support request to get the hot fix.

February 19, 2019 - 3:35pm
Response to ramau

Yes, I got the same HFix when I raised the SR.