Can we customize the pega agent failure notifications?

After reviewing the existing rules, there is no extension point to modify the agent failure notifications.

Current notification sends out agent name & node id. It would be better if we can send Node name and Environment name in that notifcation. Is there any way to modify subject & body of the email in pega v 8.2.1

Agent activty Name: pzNotifyAgentTermination

Email Body: This is an automated notification: Agent : AutoApproval has crashed on Node: 08fdfde7bade996db14a57c216096296.


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November 28, 2019 - 9:50am

You can use the value of StepStatusGood in your agent activity and use SendEmailNotification activity for sending the message when it goes down. 

December 5, 2019 - 12:49am
Response to ganes1

there is a OOTB feature to send the notifications when agent is crashed/stopped.

We want to customize the notifications to add environment name and node name instead of just including node id(current OOTB notification).