Can Pega Call be used without CS Framework?
We have a requirement to show customer details to the customer service representative when customer calls. We don't need other features of CS framework like service or intent tasks.
Can this be achieved without using CS framework?
***Edited by Moderator: Lochan to update platform capability tags***
Keep up to date on this post and subscribe to comments
- Pega is a Library or framework?
- MS-Outlook like Email Functionality in Pega CSI framework?
- Is there a Pega 7.4 compatible version launched for Smart Investigate for Payments Framework?
- Is there any certfication for Pega CLM framework?
- How to design to inherit from both solution framework and org framework?