Question

Call interaction (pop up) in training demo not working

Call interaction demo for training exercises is not working. It’s suppose to generate a pop up (allowed in my device) but it takes me directly to the search option with out the call.

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Mod
July 23, 2019 - 1:38am

Hello,

Please let us know if this is related to any of our Pega Academy courses?

Thanks!

Lochana | Community Moderator | Pegasystems Inc.

Pega
July 23, 2019 - 4:29am

Hi,

Have you imported the Sample Data?

Try searching with 'connor' and create interaction case.

If not, in search screen->other actions, you have an option to create a new contact, followed by that you can create cases.