Question

Break time in Data-Admin-Calendar

Hi Guys!,

I've a requirement to modify Calendar of operators introducing time breaks, example: launch time from 1PM-2PM. The reason is about SLA deadline not consider this time as business time.

I've not found any configuration in Data-Admin-Calendar OOTB. I'm working with PRPC 8.2.1

Could anyone tell me a recommended approach or if this functionality is in backlog for future releases?.

Thx have a nice day!

***Edited by Moderator: Lochan to update platform capability tags***

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September 12, 2019 - 6:55am

Hello, 

You right, I don't think we can do this from the Calendar form. You may have to create your own function to check if you are within business hours.