Question

BIX- Extract rule throwing : Status Fail

Hi

Couple of days back installed BIX and it was running fine. Created 2/3 Extract rule and everything going on track.

Last tow days when I tried to open Extract rule. Rule is not opening and displaying below message.

Status fail

Message There has been an issue; please consult your system administrator

Operator ID Ravi

Requestor ID H0E060EF73CBCD273F31E11187F002D69

Timestamp Wed Mar 16 06:10:01 EDT 2016

Engine Version PegaRULES 7.10 ML8 (coreAssemblyCached_718_675)

Pega PRPC Version : 7.1.8

Thanks

Ravi Mishra

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Correct Answer
March 18, 2016 - 8:59am

Yesterday I created  SR-A20907

Good News - Today my Extract rules are working fine....There is no changes done by team.

Comments

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Pega
March 16, 2016 - 7:40am

Are there any exceptions in the log file? Please share the log file.

March 16, 2016 - 7:48am
Response to nistr

Can't copy entire log but the error message is:

Caused by:

java.lang.NoClassDefFoundError: com/pegarules/generated/pega_bix_bix

Pega
March 16, 2016 - 7:53am
Response to ravim862

You can attach the log file to this post (zip and attach)

March 16, 2016 - 8:20am
Response to nistr

There is security violation with org

Pega
March 16, 2016 - 8:28am
Response to ravim862

Without the full stack trace, it is difficult to figure out the issue. If this is a security concern for your organization, please raise an SR and GCS could do a screen share with you figure out the problem. I am assuming this is probably related to bix library not getting compiled correctly. Can you open the bix library rule and try compiling it?

March 16, 2016 - 8:51am
Response to nistr

Excepting it's some problem with BIX lib only. Because other rules are opening properly.

March 16, 2016 - 8:58am
Response to nistr

Can you let me know where I can find this BIX lib details. So I can compile it .

Pega
March 17, 2016 - 9:29am
Response to ravim862

You can search for the following rules and hit generate library for them and then check if the error gets resolved.

RULE-UTILITY-LIBRARY PEGABIX PEGA-BIX

RULE-UTILITY-LIBRARY BIX PEGA-BIX

March 17, 2016 - 9:36am
Response to nistr

There is no Library as such exist. surprise......

One important point my extract rules was working fine couple of days back.

Today i tried to re-import but the BIX zip/jar is already exist.

Pega
March 17, 2016 - 10:38am
Response to ravim862

Does your current application have the Pega-BIX ruleset? If yes, when you look at the instance list for Rule-Utility-Library, these two are not visible?

March 17, 2016 - 10:42am
Response to nistr

yes Pega-BX is available. Added to App rule set list.

I have created couple of Extract rule everything was fine.....last couple of days these issue is raising

BIX related there is no Library.

Pega
March 17, 2016 - 10:48am
Response to ravim862

Do you have any Rule-Utility-Function in the Pega-BIX ruleset?

March 17, 2016 - 10:56am
Response to nistr

I will check each version and see

March 17, 2016 - 10:58am
Response to nistr

there are some functions.

Example : But surprise I am not getting BIX Lib

ID
BIX • bixRemoveDuplicatesFromList

RSPega-BIX:07-10-01

Pega
March 17, 2016 - 11:04am
Response to ravim862

Are you using BIX from the "additional products" of the Pega 7.1.8 distribution image?

Also, can you try re-importing the BIX ruleset again?

March 17, 2016 - 11:20am
Response to nistr

Yes,

Not able to re-import always says its there

Pega
March 18, 2016 - 5:05am
Response to ravim862

What is the highest ruleset version of Pega-BIX ruleset? Is it 07-10-17?

March 18, 2016 - 5:23am
Response to nistr

yes

Pega
March 18, 2016 - 5:29am
Response to ravim862

Please raise a SR with Pega with this details. It definitely looks like the import of BIX did not happen correctly leading to this issue.

March 17, 2016 - 10:50am
Response to ravim862

This is all the list of Lib

 

BAC_LIB BAC
DateTime Pega-RULES
Default Pega-IntegrationEngine
Default Pega-ProCom
Default Pega-RULES
Default Pega-RulesEngine
ECF_LIB ECF
Math Pega-RULES
Sort Pega-RULES
String Pega-RULES
String Pega-RulesEngine
Utilities Pega-AppDefinition
Utilities Pega-ProcessArchitect
Utilities Pega-RULES
Utilities Pega-RulesEngine

March 18, 2016 - 7:49am
Response to ravim862

Hi Ravi,

Please let us know the SR number here if you end up opening one.

Thanks,

Lochan

March 18, 2016 - 8:59am
Response to LochanaDurgadavijayakumar

Yesterday I created  SR-A20907

Good News - Today my Extract rules are working fine....There is no changes done by team.

December 6, 2017 - 11:51am

Hi Guys,

We've a similar issue here. For a while, we have been working with Extract rules in Dev environment and all of sudden we arent able to open up any extract rules from the designer studio in Dev. A RSV Pega-BIX (Pega-BIX:07-10-23) is in the App stack, PRPC version is V7.2 and no changes done to prconfig.xml/DSS settings.

 

Did anyone else face the similar issue?

 

 

The log file exception is as following; 

 

 

2017-12-06 08:36:15,875 [    WebContainer : 3] [TABTHREAD1] [  VZWCSCBIX:01.01.01] (ngineinterface.service.HttpAPI) ERROR rtd-dev1-aws.ebiz.verizon.com|10.119.35.197 feroz - 10.119.35.197: com.pega.pegarules.pub.PRRuntimeError 
com.pega.pegarules.pub.PRRuntimeError: PRRuntimeError 
	at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:712) 
	at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:466) 
	at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3093) 
	at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:390) 
	at sun.reflect.GeneratedMethodAccessor78.invoke(Unknown Source) 
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) 
	at java.lang.reflect.Method.invoke(Method.java:620) 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1277) 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1015) 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:848) 
	at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:331) 
	at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:817) 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:327) 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:270) 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:247) 
	at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278) 
	at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223) 
	at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:574) 
	at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:374) 
	at sun.reflect.GeneratedMethodAccessor76.invoke(Unknown Source) 
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) 
	at java.lang.reflect.Method.invoke(Method.java:620) 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) 
	at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121) 
	at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:92) 
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:575) 
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) 
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232) 
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781) 
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480) 
	at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) 
	at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114) 
	at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3951) 
	at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304) 
	at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1014) 
	at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817) 
	at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200) 
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463) 
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530) 
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316) 
	at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88) 
	at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) 
	at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) 
	at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) 
	at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) 
	at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) 
	at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) 
	at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) 
	at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892) 
Caused by:  
java.lang.NoClassDefFoundError: com/pegarules/generated/pega_bix_bix 
	at com.pegarules.generated.activity.ra_action_opendefaults_6892f1376ab4e9276f31902230b97fa7.step1_circum0(ra_action_opendefaults_6892f1376ab4e9276f31902230b97fa7.java:166) 
	at com.pegarules.generated.activity.ra_action_opendefaults_6892f1376ab4e9276f31902230b97fa7.perform(ra_action_opendefaults_6892f1376ab4e9276f31902230b97fa7.java:69) 
	at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3510) 
	at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10587) 
	at com.pegarules.generated.activity.ra_action_open_93051fba4e89837e9e148708381e5bbf.step6_circum0(ra_action_open_93051fba4e89837e9e148708381e5bbf.java:470) 
	at com.pegarules.generated.activity.ra_action_open_93051fba4e89837e9e148708381e5bbf.perform(ra_action_open_93051fba4e89837e9e148708381e5bbf.java:160) 
	at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3510) 
	at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10587) 
	at com.pegarules.generated.activity.ra_action_open_f65d1a522b38fce846937de18d90faf4.step3_circum0(ra_action_open_f65d1a522b38fce846937de18d90faf4.java:166) 
	at com.pegarules.generated.activity.ra_action_open_f65d1a522b38fce846937de18d90faf4.perform(ra_action_open_f65d1a522b38fce846937de18d90faf4.java:70) 
	at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3510) 
	at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10587) 
	at com.pegarules.generated.activity.ra_action_wbopen_2d908a5a78b94d75a5b5dceb1cf80a33.step18_circum0(ra_action_wbopen_2d908a5a78b94d75a5b5dceb1cf80a33.java:1880) 
	at com.pegarules.generated.activity.ra_action_wbopen_2d908a5a78b94d75a5b5dceb1cf80a33.perform(ra_action_wbopen_2d908a5a78b94d75a5b5dceb1cf80a33.java:411) 
	at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3510) 
	at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10587) 
	at com.pegarules.generated.activity.ra_action_douiaction_a5ee0f731bbd33ad6fec4e0ed526b717.step28_circum0(ra_action_douiaction_a5ee0f731bbd33ad6fec4e0ed526b717.java:2905) 
	at com.pegarules.generated.activity.ra_action_douiaction_a5ee0f731bbd33ad6fec4e0ed526b717.perform(ra_action_douiaction_a5ee0f731bbd33ad6fec4e0ed526b717.java:526) 
	at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3510) 
	at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) 
	... 51 more