Question

Access group authentication doesn't seem to work correctly

I face the login popup after certain minutes by no processing is initiated. It seems that it is available to access a case despite cancel the login.

How should I configure to make authentication work correct? Should I also set requestor timeouts with the same value of authentication timeout?

  • Pega Platform version: 8.2.x

I also have read the article below to try understanding about timeout mechanism.
https://community.pega.com/sites/default/files/help_v63sp1/Content/definitions/t/timeouts.htm

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Pega
November 20, 2019 - 7:56pm

Hi Brad,

Thanks for the links. My understanding is as follows:
- If both SAML authentication and basic authentication are configured, they work separately and a user can access even if s/he cancel logging in because the other authentication may be still valid (not reauthentication required state).

Is my understanding correct?