Question

About pyEffortEstimate & pyEffortActual

Hello Team,

I would like to get help from someone to understand the OOTB properties pyEffortEstimate & pyEffortActual .
---Function name: pickBalancedOperator---
int aEffort = workPage.getProperty("pyEffortEstimate").toInteger() - workPage.getProperty("pyEffortActual").toInteger();

Could anyone please help me to understand the following queries.
How to find the pyEffortEstimate & pyEffortActual values for the specific case?
Is there any custom settings/configuration where we can update pyEffortEstimate & pyEffortActual on Pega?
Is this help to find the effort for the specific case or sum of all the cases exist on the particular operator?

Comments

Keep up to date on this post and subscribe to comments

December 11, 2019 - 6:45am

December 12, 2019 - 1:07am

Hi @AnthonyTham,

Thanks for sharing the details. I could see all the values are empty (0 days) for pyEffortEstimate & pyEffortActual properties. Could you please guide me to find where/how exactly those property values are getting updated. 

December 12, 2019 - 7:45am
Response to Thangasuresh-pega

I've done a little digging and unfortunately arrived at the same conclusion as you. This thread seems to support your findings. https://community1.pega.com/community/pega-product-support/question/what-report-effort-days-customer-pega-7

The closest thing I could find to any Effort logging is the Effort cost in assignment shapes.
https://community.pega.com/sites/default/files/help_v73/procomhelpmain.htm#case%20management/process-modeler/assignment/cm-calculating-effort-of-assignment-tsk.htm?

Applogises could not be more helpful. 

Regards,

December 16, 2019 - 1:14am

Thanks AnthonyTham. Yes, I have updated the Effort cost and tried the same on different report level. But still there is no change on the pyEffortEstimate and pyEffort actual property values.

Appreciate if someone support on this. Thanks.