Community Poll

Posted on March 6, 2018 by MarissaRogers

Which of Our Features Do You Find Most Useful?

Groups audience: 
Pega Support
Ability to Tag Users
34% (37 votes)
Delete Your Own Content
6% (7 votes)
Bookmark Content
31% (34 votes)
Attach Zip Files to Posts/Replies
29% (32 votes)
Total votes: 110

Smart Dispute For Issuers BIN###### Not Found

Question posted by Jerome@quavo on June 22, 2018

Has anyone noticed the following error in their Smart Dispute implementation, where ###### is the number of one of your bins? com.pega.pegarules.pub.generator.UnresolvedAssemblyError: Failed to find instance PegaCard-Sd-Claim.BIN###### The error seems to ...

Application development
Reply posted on June 22, 2018 by Jerome@quavo

Revalidate and save and a cycle will not solve the problem.  The problem is either that the framework has hard coded a class into an activity or transform call, and that a rule later down the line is then running under a different context than it...

Unable to pass Array as input to store procedure

Question posted by DeepaRaniR on June 22, 2018

Hi, We are calling Connect SQL (RDB-Save) to external database, where we are calling a stored procedure which accepts input parameters in Array format. when we tried with using valuelist property and referring the same in connect sql in following format E ...

Integration
Reply posted on June 22, 2018 by Arun_MahantyPega

You might want to have a look  into below article https://community.pega.com/knowledgebase/articles/how-process-result-set-returned-oracle-stored-procedures Thanks, Arun    

Start the listener using activity

Question posted by NizamM46 on June 19, 2018

Hi All, We have a requirement to start and stop the listener based on a business logic. We are able to stop the listener using the below code. com.pega.pegarules.priv.management.MBeanManagement.executeMBeanOperation("com.pega.pegarules.management.int ...

Java and activities
Reply posted on June 22, 2018 by Arun_MahantyPega

You might want to go through below article   https://community1.pega.com/community/pega-product-support/question/can-we-stop-any-listener-through-activityif-yes-can-any-body       Let me know if you require any further steps to be explained here.  

Flashing error while executing link in automation control is not matched

Question posted by jonathanr5680 on June 22, 2018

Hi, I have created an automation which can used to navigate to a particular website, go through the site and grab the search results. This automation is working fine but sometime it does not execute and give an error called "Error Executing link in A ...

Robotic automationRobotic automation: InterrogationRobotic automation: Adapters
Reply posted on June 22, 2018 by gronaPega

The control you are trying to access is not matched. Make sure the control is matched correctly in interrogation and make sure that you aren't calling the control before it's created.

OpenSpan: Outlook Getting locked during Runtime causes runtime to stop

Question posted by PravallikaM465 on June 21, 2018

UseCase; OpenSpan Automation gets triggered as soon as NewMail arrives at inbox of Outlook. Upon arrival of new mail (through NewMail event of Outlook), we are starting an activity to perform a task(download the attachment & reply back to the email). ...

Robotic automationRobotic automation: AdaptersRobotic automation: Automations
Reply posted on June 22, 2018 by gronaPega

Set the first execution link of the automation to asynchronous.

Configured PegaRules datasource does not have permission to view schema objects in RULES schema

Question posted by DericL67 on June 22, 2018

How to assign the required privileges to the database user to view schema objects in RULES schema? ...

Database management
Reply posted on June 22, 2018 by Arun_MahantyPega

I hope your question is specific to database user is not able to view schema objects? If yes what’s the Pega version your using with database details.

How to read from.NET (windows form) ListView and update a LiSTView

Question posted by lknbansal on June 21, 2018

I have a ListView in windows form with 4 columns and 5 rows which I need to read through pega automation and need to update a cell value. Can someone please help? ...

Robotic automationRobotic automation: Automations
Reply posted on June 22, 2018 by gronaPega

You should be able to interrogate that without issue. You may need to use cloned controls to access the rows.

Will PegaCall 7.3 support Genesys Voice platform 8.5?

Question posted by DSundaravadivelu on June 22, 2018

the PegaCALL 7.3 documentation were not clear for Genesys. Will it support Genesys Voice platform 8.5 by installing it third party JDK? ***Edited by Moderator Marissa to update platform capability tags*** ...

Pega Customer Service Application
Reply posted on June 22, 2018 by Arun_MahantyPega

I have gone through the below configuration guide however i too didn’t find any Genesys version. https://community.pega.com/system/files/pdfs/pega-call-configuration-and-operations-guide-cti-link-server-genesys-cti-731.pdf

Create work item from report output

Question posted by JohnB381 on June 13, 2018

How can I create work items based on the results of a report that I need to run each day? I know that I can create a new agent scheduled to run daily, run a report and create work items based on the output. I hoping that there is some existing OOTB way to ...

Case managementReporting
Reply posted on June 22, 2018 by Arun_MahantyPega

At this moment we don’t think there’s any OOTB approach where based on the report results you can create work objects.   Best way is to schedule the agent and in the activity call the report definition,based on the results further you can call  ...