"Layout", "Basic", "Advanced" in Designer Studio not available in 7.4

Question posted by TSUCKPega on November 20, 2018

Hi, I have developed an application in my local machine with Pega 7.4 and just imported R-A-P into customer's environment. Now developers just log in and it looks ordinary at a glance, but we have noticed a couple of strange behavior and are unable t ...

Product support
Reply posted on November 20, 2018 by RichardMarsotPega

double check your application- try to remove any built-on application and ruleset and only use PegaRules application. Likely something in your application stack is causing this behavior. Do you see this issue with any browser like Chrome? If you are...

Not able to preview attachment using snowbound virtual viewer

Question posted by Srinivass2021 on November 19, 2018

Hi, We are facing the issue to preview the attachment using snowbound virtual viewer. Below are the steps we completed to implement snowbound virtualviewer. ...

Installation and deployment
Reply posted on November 20, 2018 by bansaPega

Hi Srinivas, As per the first document uploaded by you, I see that the Pega is running on http but for Virtual viewer you have mentioned https. Just change the VirtualViewerURL DSS to using http and see if error is resolved. Also what is the Java...

Function

Question posted by HenryA80 on November 20, 2018

I have the below function working but it does not allow negative numbers. How can we make this adjustment.... Function Code: java.util.regex.Pattern p = java.util.regex.Pattern.compile("^[0-9]\d*(\.\d+)?$"); java.util.regex.Matcher m = p.matcher ...

Java and activities
Reply posted on November 20, 2018 by ChithraPega

I missed the inclusion of decimal in my previous response so here is the updated one: return(input.matches("-?\\d+\\.?\\d+")); This could be used in validate rule (function code) same way as you have done with "Validate For Non-Negative...

What is the exact difference between Class Group and Work Pool?

Question posted by CloeW938 on November 20, 2018

What is the exact difference between Class Group and Work Pool? Similar but still different? If so, how? Thanks, ***Edited by Moderator Marissa to update platform capability tags**** ...

Database managementGeneral questions
Reply posted on November 20, 2018 by SuryaPrakash

There is no big difference but A class group is an instance of the Data-Admin-DB-ClassGroup class. Class groups are commonly used to cause the system to store instances of similar or related work object concrete classes together in one relational...

Inconsistent Data in Case

Question posted by EricaN76 on November 20, 2018

Hello, newbie here so not sure if I'll use terms you aren't sure about. If so just ask me. We are seeing an issue where have a Sponsor case that has a list of information that we use to validate against. The case is opened (no lock required) and ...

Case management
Reply posted on November 20, 2018 by SuryaPrakash

Can you please add a screenshot to understand the problem better. If your using validate rule than enable condition as a property has value and check Pre and Post processing why data is not persisting to the case

How to disable set focus at the first element

Question posted by ShubiY62 on November 19, 2018

Hi team PRPC set default focus at the first input element when load window, but we want disable it. Is there any way to do that? I found a similar post asking how to set the focus on specific element instand of the first, but we need not any focus on the ...

User interface
Reply posted on November 20, 2018 by ShubiY62

Hi Thank you for your suggestion. But we do need to disable any focus, the reason is we are using Pega Web Mashup included in a host application page. When refreshing the window, default focus transfer to the part of Mashup part instand of the top of...

Custom When conditions are not invoking on button actions

Question posted by Deva_Prathapaneni on November 20, 2018

Hi All, We are showing some grid which has multiple checkboxes in harness by using temporary page and we have added custom button with below actions to validate or to close the popup. 1. Run activity which will perform validations on check box selection. ...

Designer StudioUser interface
Reply posted on November 20, 2018 by SuryaPrakash

For quick fix why don't you try as below 1. Refresh- Call ReloadSection within activity by a condition 2. Function Close- method Call-Function within activity by a condition

Configuring single and double click on Reports in Report Browser

Question posted by satyakanth on November 18, 2018

All, We are using Pega 7.2.2 version and we have got few reports available in the report browser. By default upon clicking a record the instance is opened, but the business wants as single click to select the record and a double click to open the instance ...

Reporting
Reply posted on November 20, 2018 by SuryaPrakash

customize the OOTB rule and make changes as per your requirement because even that section rule referred a grid to display Report data. Final rule save as and change the name and customize it

CHAT- High Availability settings for Postgresql

Question posted by kandi_ak on November 15, 2018

We were provided with below configurations for mongoDB to connect with multiple nodes from chat application. "mongodb": {"replicaset": {"db": "chat", "user": "admin", "password": " ...

Conversational channelsPega Customer Service Application
Reply posted on November 20, 2018 by kandi_ak

Hi Srikanth, Does chat also doesn't support automatic failover or is it only specific to CoBrowse?

How to take screenshot; "Screen Capture Feature was not loaded successfully"

Question posted by Mathumitha on November 20, 2018

Hi Praveen, I have made the local change what they have mentioned in "https://pdn.pega.com/support-articles/screen-capture-feature-was-not-loaded-successfully". Still am facing the issue as Screen Capture Feature was not loaded successfully. ...

User interface
Reply posted on November 20, 2018 by JonJames_GCSPega

Hi What Pega version does this relate to and what browser are you trying this on? The article you reference appears to relate to disabling the feature?  Is that your requirement?