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Smart Dispute framework

Can anyone tell me what is Smart Dispute framework & any documents you have for it. Thanks a lot in advance.

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January 27, 2010 - 4:11am

Smart Dispute is a Pega framework for credit and debit card dispute and chargeback processing.
Following link contains documents on Smart Dispute framework
http://pdn.pega.com/ProductSupport/Products/PegaBANKING/FrameworksFinSvcs_Index.asp

February 15, 2010 - 5:02am

quote:


Originally posted by msvpraveen

Smart Dispute is a Pega framework for credit and debit card dispute and chargeback processing.
Following link contains documents on Smart Dispute framework
http://pdn.pega.com/ProductSupport/Products/PegaBANKING/FrameworksFinSvcs_Index.asp

Framework and PRPC, both are different environment. I would like to know, how can we insert the framework into PRPC...?

June 21, 2016 - 12:31pm
Response to JS031085

Hello there ,

 

Framework  let us  have an example of smart dispute frame work this is a framework  it is an organizational framework which is used by organizations for the security reasons like banks , insurance sectors etc , to resolve the disputes of credit and debit cards of represented Organization.The reason for using  this framework is which is associated with PEGA it performs the task one by one or executes the work flow ina agile manner like one after the other  , work flow means the starting point where we start  gathering the requirements for the development .

The Frame work associated PRPC version license is given to the organization like banks , Insurance etc , so i think you understand the difference now and you cannot view the Structure of frame work in PEGA you can only view its name in PRPC or Designer studio.

 

 

Cheers !

 

Krishna