Logout screen doesn't show images

Hi, we have customised the HTML rules @baseclass!WEB-SESSION-RETURN to show a custimised log off screen, which is called by a customied Code-Security logoff activity that has a re-direct to this html rule.
PRPC version is 5.2 SP1.
issue I am facing now is that any images I am referring from the HTML rule are not rendered properly.
However, we have a customised web-login HTML rule where these images are shown properly.
From looking at it it seems that although any code in the HTML rule is being executed, any code (css or images) that is being referenced are not being executed.
Only explanation for this I have is that given the requestor has been un-authenticated, there is no more access to any of the rules.
Log off URL btw is http://<server>/prweb/PRServlet/<someid>/!STANDARD?pyActivity=Code-Security.LogOff&pzAuth=guest
Any ideas how to access the gif rules after the requestor has been unauthenticated and destroyed?

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July 28, 2010 - 2:02pm


I realize it's been a while since your post, but the standard image that's used for the log-off redirect stream is the same one shown on the login splash: image19.gif, but that's moot since you've customized the login and logoff screens. Use care when uploading the binary file for your images, as this defines the path that you will use to reference them.

Good luck.

May 5, 2010 - 3:32am

have u modified or customized the logoff screen in you appliction ruleset ? if so then the ruleset is unauthorized access group ..
( just a suggestion i am not sure this would be a exact solution)


May 5, 2010 - 12:13pm

You mean PegaRULES:Unauthenticated? I'll give that a try.

May 7, 2010 - 4:11am

adding the ruleset to the PegaRULES:Unauthenticated didn't help.
I think the main issue is that by the time the browser tries to load the pictures from the server, the log off activity has already finished and therefore the requestor has been de-authenticated and destroyed, so there is nothing on the server side left to process the request to provide the pictures. I'll dig a bit deeper in the authentication, and probalby raise a ticket with the support guys.

October 25, 2016 - 2:04am
Response to MASUCHC1


Did you find a soultion for the above mentioned issue.