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Incoming Email as "UnDisclosed Recipient" in the TO Field

Hi There !

We re facing an strange issue when a email is forwarded to Applicaiton's email id when it is sent from external mail(say outlook,lotusnotes)

Issue:

Incoming email is processed by a listenter and the status marked as FAILED as the TO address holds "Undisclosed receipient" as the email address {even though proper TO address is given.}

Replicative steps:

1. When an email is Forwarded - the Subject line breaks into 2 lines

2. a) Provide 1 valid email id in the TO field and send to Application -- Email will be Processed and Status = Success

2 b) Provide more than 1 valid email id in the TO field and send to Application -- Email will be unprocessed and Status will be set to FAILED and the To Address is marked as "undisclosed receipeint"

Any idea, how to resovle this issue.

Thanks,

Karthik

 

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