Error in SOAP Service after Upgrade : ** Couldn't create OMElement from string value


we recently upgraded our Regions from 5.5 to 7.1.5 . in this during a Soap COnnector Call to an interfacing application we are facing the below error. 


** Couldn't create OMElement from string value

Anyone faced same issue like this? 

Thanks in advance

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.


Keep up to date on this post and subscribe to comments

May 22, 2015 - 3:25am

Very recently we also faced same issue on Pega 7.1.7 This error throws if any extra string is defined in XML stream tag. It worked after deleting string in bold.


<abc:xyz xmlns:abc="http://xxxxxxxxxxxxxxxxxxxxxxxxxxxt-1.0.xsd" soapenv:mustUnderstand="1">


Hoping this will help.

October 30, 2015 - 6:00pm

Does it came during the KYC framework upgrade ?

October 4, 2016 - 3:23pm

Hello Ajit,

 Thanks fo the info. Recently we are also facing the same exception for Connector. Where can we exactly find the XML Stream Tag to delete it?