EnterInformationExternal In DWA?

I have over ridden EnterInformationExternal Section in my ruleset and under my work class. A mail is been sent to external user as expected. When I clicks on the link in the mail i was not able to see the over ridden changes. Is there any thing i missed out in configuring DWA? Your help is greatly appreciated.


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December 5, 2012 - 4:17am

Hello, Chiranjeevi ! Did You find the solution? Thanks!

December 5, 2012 - 4:18am

Hello, Chiranjeevi ! Did You find the solution? Thanks!

May 23, 2013 - 5:31am

Hi  ChiranjeeviMajeti,


Did you find the solution? If yes please post the sol..

Thanking you in advance!

May 24, 2013 - 1:08pm

Hi Chiranjeevi,


This is likely an issue with the External Operator not having the appropriate set of rulesets to see the changes. Make sure that the operator you have setup as your External operator is accessing the same application that your changes are in.