Authentication timeouts challenge not letting user in even after supplying correct credential multiple times
We are using v 7.1.5 & weblogic server and we have configured Authentication Timeout on access group level. While testing we have given 60 seconds as timeout. After timeout pega displays authentication challenge pop-up window to re-authenticate the user but even after supplying correct credentials multiple times pega doesn't let the user in, it keeps displaying the pop-up window asking for credentials again and again. Could some one please help me resolve this issue or let me know if I am missing something here.
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Hi Dilip - Yes, Pega support proposed to add pxSessionTimer section inside pyPortalHeader section in the portal harness and configuring proper parameter for this section should work OOTB. Since I was on v7.1.5 and due to some code issue with pega's OOTB pxSessionTimer section I had to customize to make it work.
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