VM File for Windows 32 bit OS

Team, Please share the link to download Pega customer service VM file for 32 bit Windows OS.





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March 16, 2016 - 10:10pm

All VM images for Pega Academy courses are located in the specific course itself, typically in the "Downloading the Exercise System" lesson of that course. We cannot share the link to download via the Forums.

Please log into PDN and go to Academy >> My Self-study, locate the course and you can download the VM from the above mentioned exercise. You must be enrolled in the course in order to download.

Bob Lloyd

PDN Forums Support

September 19, 2016 - 1:53pm
Response to LLOYB

Hi Bob,

I do not find the "Download Exercise System" button in the "Before you begin" chapter of  "IMPLEMENTING PEGA CUSTOMER SERVICE (7.2)"  Course.

Can you please look into this. Attached the screenshot.


Anjit Munnuru.


October 2, 2016 - 9:25pm


Not every course has an available VM for download. "IF" one is available, it would be in a lesson titled "Downloading the Exercise System." I believe the only exercise system available for this customer service course is via the online cloud provided. When you get to an exercise, there should be an "Open Exercise System" link.

Please send an email to SelfStudySupport@Pega.com if you believe the site is in error or a link is missing.  

Kind regards,