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Webinar

60 Mins

What’s New in Pega Customer Service

Technical Webinar

This event originally took place on May 16, 2024

Replay

What's New in Pega Infinity '24.1 Event: Customer Service
Video duration: 00:00

Overview

Join our upcoming technical webinar on Pega Infinity '24.1 Customer Service  

Explore how we've harnessed the cutting-edge Pega GenAI™ advancements introduced in Infinity '24.1 to empower agents with unparalleled intelligence and automation. During this  session we will also unveil the power of Pega Gen AI Knowledge Buddy™ and will demonstrate how we have simplified the configuration, delivery, and administration of Pega Customer Service, making it more accessible than ever before.

This session will not only cover the key release highlights, but we will also share demos of the incredible capabilities within this release, together with an opportunity for Q&A

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